Commit dadac0

2025-03-12 06:30:08 Dion M.: Updated ticket to show new Claim and Unclaim buttons in ticket options
j10 ticket commands.md ..
@@ 48,10 48,12 @@
To use this command, must specify the user requried to be removed from the ticket, they will then be removed to the ticket.
`/ticket_options` - Permission Scope `Restricted to Ticket Managers, Admins, Superusers, or the Guild Owner`
- When using this command, you are presented with 4 options. Rename, Lock, Unlock, Transcribe and Delete.
+ When using this command, you are presented with 7 options. Rename, Lock, Unlock, Transcribe, Delete, Claim and Unclaim
1. Rename - Renames the current ticket name.
2. Lock - Closes the ticket.
3. Unlock - Reopens the ticket.
4. Transcribe - Creates a transcript of the current ticket at the current stage.
5. Delete - Delete's the ticket, but only once it is Locked by tapping the "Lock" button.
+ 6. Claim - Allows a person to claim a ticket, must not be claimed already.
+ 7. Unclaim - If you have claimed a ticket and need to pass it to another staff member you may unclaim the ticket.
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